Contact Us

We’re Here to Help

Have a question about your order, fragrance, delivery, or anything else? Our team is here to assist you.

Quick Help

Common questions answered for you before you reach out.

Where is my order?

Track Order →

Can I return my perfume?

Returns & Refunds →

How long does delivery take?

Shipping Policy →

Can I cancel my order?

Cancellation Policy →

I received a damaged product. What should I do?

Contact Support →

Why Contact TUESDAY LONDON?

Real Support. Personal Assistance.

? Genuine customer assistance
? Help with orders & deliveries
? Fragrance guidance
? Return & replacement assistance
? Quick response from our support team

FAQ Section

How can I track my order? +

You can track your order using the tracking link sent to your email and SMS once your order ships.

What is your return policy? +

We offer a hassle-free 7-day return policy for unused and sealed products.

Can I exchange a fragrance? +

Yes, exchanges are permitted within 7 days if the product remains sealed and unused.

What if my order arrives damaged? +

Please contact us immediately via the form below with photos of the damage, and we will arrange a replacement.

Can I cancel my order? +

Orders can be cancelled before they are dispatched. Once shipped, the return policy applies.

How can I contact customer support? +

You can fill out the contact form below, and our team will get back to you promptly.

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